Terms & Conditions
By placing an order through ellaandfern.com, you agree to the terms and conditions set forth below. Please read these terms carefully before placing your order and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.
“All sales on ellaandfern.com are subject to the terms and conditions set forth below. Charges will appear on your card as “ellaandfern.com” on customer billing statements.”
ellaandfern.com takes great pride in protecting customers’ personal data by using verified & secured protocols for enabling data encryption and site authentication on the Internet. Credit card numbers and sensitive information are transmitted only after being converted into a secure code. Domain authentication reassures site users that they’re interacting with the site identified in the URL bar. Verified & Secured protects your personal information from potential hackers. Under no circumstances will your credit card or personal information be sold, traded, or leased to anyone.
deadqueenshop.com is dedicated to the protection of site users’ information. To prevent unauthorized access to information provided to us, we use a number of generally accepted industry-standard procedures designed to effectively safeguard the confidentiality of your personal information. These procedures include secure server locations, controlled access to data and equipment, robust redundant firewall software, network monitoring, adaptive analysis of network traffic to track and prevent attempted network intrusions, and appropriate employee training in the area of data security.
Email: support@deadqueenshop.com
One-time Package:
ellaandfern.com offers a one-time purchase option. Your credit card statement will read “ellaandfern.com”.
Shipping Policy:
- Order details are processed 3-5 business days after customer inputs their order and the initial charge is accepted. This ensures the accuracy of the address and provides time for customer service to contact the customer if the address comes back incorrect from our fulfillment center, including processing and handling.
- All deliveries are made by USPS.
- All products are shipped within 3-5 business days from the time of purchase.
- If the product is ordered on Saturday or Sunday, it will be shipped the next business day.
- Standard shipping is 3-5 business days.
- Currently, we offer free shipping & handling.
Return Policy:
We accept returns of the originally ordered product(s), either opened or unopened, postmarked within 30 days of the received date and including the RMA number obtained from customer service. To return your order, contact our customer service representatives at (845) 243-6845 or email us at support@deadqueenshop.com for further details on the return address. When a refund is issued, please allow 3-5 business days for it to reflect in your bank account.
Cancellation Policy:
If you would like to cancel your order, please call our customer service or email support@deadqueenshop.com. Our customer care representatives are standing by to assist you.
Accuracy of Information:
We attempt to ensure that the information on the website is complete and accurate; however, this information may contain typographical errors, pricing errors, and other inaccuracies. We assume no responsibility for such errors and omissions, and reserve the right to:
- Revoke any offer stated on the website.
- Correct any errors, inaccuracies, or omissions.
- Make changes to prices, content, promotions, product descriptions, specifications, or other information on the website.
Sales Tax:
If you purchase any products available on the website, you will be responsible for paying any applicable sales tax indicated on the website.
Fraud:
We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may require further authorization from you, such as a telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. We capture certain information during the order process, including time, date, IP address, and other information to locate and identify individuals committing fraud. If any website order is suspected to be fraudulent, we reserve the right to submit all records to law enforcement agencies and to the credit card company for fraud investigation. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law.
Intellectual Property Rights:
(a) Copyright. All materials on the website, including without limitation the logos, design, text, graphics, other files, and the selection and arrangement thereof are either owned by us or are the property of our suppliers, licensors, or other companies. You may not use such materials without permission.
(b) Trademarks. ellaandfern.com is a trade name we own. The related design marks, and other trademarks on the website are owned by us. Page headers, custom graphics, button icons, and scripts are trademarks or trade dress we own. You may not use any of these trademarks, trade dress, or trade names without our express written permission.
Third-Party Websites:
Our website may contain links to other websites on the Internet that are owned and operated by third parties. We do not control the information, products, or services available on these third-party websites. The inclusion of any link does not imply our endorsement of the applicable website or any association with the website’s operators. We are not responsible or liable for the availability or the operation of such external websites, for any material located on or available from any such websites, or for the protection of your data privacy by third parties. Any dealings with, or participation in promotions offered by, advertisers on the website are solely between you and the applicable advertiser or other third party. We are not responsible or liable for any loss or damage caused by the use of or reliance on any material available on or through any such site or any such dealings or promotions.
Linking and Framing:
You may not deep link to portions of the website, or frame, inline link, or similarly display any of our property, including, without limitation, the website. You may not use any of our logos or other trademarks as part of a link without express written permission.
Comments:
All comments, feedback, suggestions, ideas, and other submissions that you disclose, submit, or offer to us in connection with your use of the website will become our exclusive property. Such disclosure, submission, or offer of any comments shall constitute an assignment to us of all worldwide right, title, and interest in all patent, copyright, trademark, and all other intellectual property and other rights whatsoever in and to the comments and a waiver of any claim based on moral rights, unfair competition, breach of implied contract, breach of confidentiality, and any other legal theory. You will, at our cost, execute any documents to affect, record, or perfect such assignment. Thus, we will own exclusively all such right, title, and interest and shall not be limited in any way in the use, commercial or otherwise, of any comments. You should not submit any comments to us if you do not wish to assign such rights to us. We are and will be under no obligation to:
- Maintain any comments in confidence.
- Pay you or any third party any compensation for any comments.
- Respond to any comments. You are and shall remain solely responsible for the content of any comments you make.
Indemnification:
You agree to defend, indemnify and hold ellaandfern.com, and its subsidiaries, affiliates, and their directors, officers, agents, members, shareholders, co-branders or other partners, employees, and ad partners harmless from any liabilities, losses, actions, damages, claims, or demands, including reasonable attorneys’ fees, costs, and expenses, made by any third party directly or indirectly relating to or arising out of: (a) Content you provide to the website or otherwise transmit or obtain through the service. (b) Your use of the service. (c) Your connection to the service. (d) Your violation of this agreement. (e) Your violation of any rights of another. (f) Your failure to perform your obligations hereunder.
If you are obligated to provide indemnification pursuant to this provision, we may, in our sole and absolute discretion, control the disposition of any claim at your sole cost and expense. Without limitation of the foregoing, you may not settle, compromise, or in any other manner dispose of any claim without our consent.
Disclaimers, Exclusions, and Limitations:
(a) Disclaimer of Warranties. We provide the website, the products, and services on an “as is” and “as available” basis. We do not represent or warrant that the products, the website, the services, its use, or any information on it:
- Will be uninterrupted or secure.
- Will be free of defects, inaccuracies, or errors.
- Will meet your requirements.
- Will operate in the configuration or with other hardware or software you use.
We make no warranties other than those made expressly in this agreement, and hereby disclaim any and all implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement.
(b) Disclaimer of Forward-Looking Statements. This website may contain forward-looking statements that reflect our current expectations regarding future events and business development. The forward-looking statements involve risks and uncertainties. Actual developments or results could differ materially from those projected and depend on a number of factors, some of which are outside our control.
(c) Products. All products are subject only to any applicable warranties of their respective manufacturers, distributors, and suppliers, if any, provided in the product packaging. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including without limitation, any implied warranties of merchantability, non-infringement, or fitness for a particular purpose. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure claims that are due to normal wear, product misuse, abuse, product modification, improper.
Product Pricing:
Calvin Klein Estelle Novelty Crossbody Bag – Perfect Everyday Essential – Price $70
CLUCI Women’s Summer Crossbody Bag: Stylish & Functional for Everyday Use – Price $36
CLUCI Trendy 2-Piece Vegan Leather Set: Hobo Handbag & Wallet with Guitar Straps – Price $33
Wrangler Aztec Tote: Bold Boho Style with Signature Guitar Strap – Price $77
Carve Designs Reagan Top: Effortlessly Chic for Work or Play – Price $72
ASTR the Label Livie Top: Romantic Floral Crop Top with Sweetheart Neckline – Price $87
Elliott The Solace: Breezy Cotton Voile Blouse for Summer Style – Price $127
Title: Tommy Hilfiger Classic Long Sleeve Ruffle Front Blouse – Price $77
Gucci Guilty Pour Femme Eau de Parfum Spray – Unleash Your Inner Libertine – Price $99
Marc Jacobs Daisy Eau de Toilette: A Fresh and Playful Floral Fragrance – Price $75
Guerlain Shalimar Eau de Parfum: A Legendary Fragrance for the Sophisticated Woman – Price $89
Guerlain Mon Guerlain Eau de Parfum Intense: Embrace Your Strength and Sensuality – Price $95
Cole Haan Metal Loop Skinny Dress Belt: Style and Comfort Collide – Price $79
Sam Edelman Double-E Logo Belt: Elevate Your Look with Timeless Style – Price $69
Elevate Your Everyday Style with the A|X Armani Exchange Tonal Ax Buckle Logo Belt – Price $62
Dolce & Gabbana Navy Elegance Velvet Leather Belt: A Touch of Luxury – Price $319
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support@deadqueenshop.com
